I liked the fact that your representative went up into the attic first before going over the options. The estimate was reasonable considering the work that needed to be done. I liked the information I received about what would happen before I signed anything. My only recommendation would be to give your representatives an option to add small jobs and tap them as a free add-on. I got foam boards to cover the old defunct side lites for our front door but they weren't added to the order so the crew couldn't do them the same day. Exceptional work overall, I can already feel the difference in the home. Definitely will call Triple H when I'm ready to have the air vent installation done in my oil heater room.